We guarantee that there are no symptoms of disease or parasites at the time of sale and that our birds are completely healthy. This means that our birds are free of viral infections, pathogenic bacterial infections, fungal infections, and congenital defects. When a customer purchase a bird(s) from us, we provide our customers a 72hrs health guarantee on birds that are weaned (eating on their own). Within the first 72hrs of the purchase, customers are encouraged to take the bird(s) to an avian veterinarian voluntarily. If an avian veterinarian states that the bird was Unfit for sale (not healthy), a certificate/paperwork must be presented to Birdspetshop aviary within 24 hours of exam for exchange or full refund of the bird(s).

In addition, any bird(s) taken and hand fed by customers are not qualified for any guarantee. There are no refund(s), exchange or another free bird if a customer is unable to take care of an unweaned bird(s). If a customer wants an unweaned bird but cannot take care of it, a customer may pay an extra fee agreed by Birdspetshop aviary to wean the bird for them. Whenever the bird is ready and weaned (eating on their own), the 72 hrs health guarantee will apply.

In the event buyer fails to have the bird(s) examined by an avian veterinarian within a 3-day period after pickup or delivery, then the buyer understands and agrees that the sale is final and there is no guarantee/refund on the bird(s) anymore.

We guarantee that there are no symptoms of disease or parasites at the time of sale and that our birds are completely healthy. This means that our birds are free of viral infections, pathogenic bacterial infections, fungal infections, and congenital defects. When a customer purchase a bird(s) from us, we provide our customers a 72hrs health guarantee on birds that are weaned (eating on their own). Within the first 72hrs of the purchase, customers are encouraged to take the bird(s) to an avian veterinarian voluntarily. If an avian veterinarian states that the bird was Unfit for sale (not healthy), a certificate/paperwork must be presented to
Birdspetshop aviary within 24 hours of exam for exchange or full refund of the bird(s).

In addition, any bird(s) taken and hand fed by customers are not qualified for any guarantee. There are no refund(s), exchange or another free bird if a customer is unable to take care of an unweaned bird(s). If a customer wants an unweaned bird but cannot take care of it, a customer may pay an extra fee agreed by Birdspetshop aviary to wean the bird for them. Whenever the bird is ready and weaned (eating on their own), the 72 hrs health guarantee will apply.

In the event buyer fails to have the bird(s) examined by an avian veterinarian within 3-day period after pickup or delivery, then the buyer understands and agrees that the sale is final and there is no guarantee/refund on the bird(s) anymore.

Weaning a baby bird:

A weaned bird is one who can fill his/her own crop for a minimum of two weeks and maintain a reasonable weight prior to going to its new home.Because it is easier to sell an unweaned baby than a weaned baby, we charge extra to wean a baby bird. Price for weaning a baby bird depends on what type of bird it is or how old a baby is. Please contact us for pricing.

Free Behavioral Consultations:

When you purchase a bird from Birdspetshop aviary, we are committed to offering lifetime support and guidance to you and your family.

DNA Sexing:

DNA sexing is also available at an additional cost of $50 per bird.

Supplies:

Supplies (e.g. food, cages, play gyms, etc.) will not be refunded if opened.

Nail & Wing Trimming Services:

We provide this service by appointment only. Please call to schedule an appointment. Nails and Wing trimming services are FREE.

Additionally, we trim the bird’s nails and wings just prior to the bird going to its new home. Each one of our babies is allowed to fledge naturally and fly repeatedly prior to receiving the first wing trimming.

Local Pickup Policy:

Please bring cash with you when you are on your way to pick up a bird.

We must reserve time for everyday aviary maintenance. As a result, all customers must call, text or email us the day before the pickup date to schedule an appointment with us. With our busy schedule, our pick up date could change (very-rarely). Therefore, a customer must set up an appointment with us a day in advance to confirm our meeting schedule for the next day.