We will coordinate flight times with our customer a few days in advance before the bird is being shipped (weather permitting). The customer is supplied with the airline, flight number(s), air waybill number, and flight arrival time prior to departure. It is recommended that the customer arrives at the airport no later than the expected flight arrival time so that your bird is not waiting at the airport for any length of time.

We will contact our customer once again on the day of shipment before the bird departure our aviary. A return call, text or e-mail to Birdspetshop aviary letting us know that the bird(s) arrived safely is greatly appreciated.

All sales are final when the birds are shipped. There are no returning the birds. We have a 24 hour limit of notification, after delivery of the birds, of any death at the point of delivery, specified on the order. Immediate inspection is necessary to ensure damage didn’t occur during shipping and the birds are alive at delivery. We will replace the dead bird or refund the cost of the bird one time, but not the shipping cost.

Shipping charges generally range between $150 – $250 nationwide. Any bird that leaves our aviary must be paid in full before the bird is shipped.

We offer shipping Interstate We do offer international shipping to any other country.

By visiting our website or purchasing a bird from us, a customer agrees to our terms and conditions. We reserve the right to refuse service and/or to sell to anyone. In addition, we reserve the right to provide any other policy suitable prior to selling a bird(s) if necessary.